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Privacy Policy

Last updated: April 2026

OKESOFT PTE. LTD. ("we", "us", "our", or "OkeBoss") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application and services.

This policy complies with Indonesia's Personal Data Protection Law (UU PDP No. 27/2022) and other applicable regulations.

1. Data Controller

The data controller responsible for your personal data is:

OKESOFT PTE. LTD.
Singapore
Email: [email protected]

2. Personal Data We Collect

2.1 Data You Provide

Data Type Purpose
Phone number Account registration, authentication (OTP), communication
Email address Account recovery, notifications, receipts
Full name Profile identification, service delivery
Profile photo User identification, trust and safety
Payment information Processing transactions, payouts

2.2 Service Provider Verification Data

If you register as a service provider (worker), we additionally collect:

This data is collected solely for identity verification and fraud prevention purposes.

2.3 Data Collected Automatically

2.4 Device Permissions

OkeBoss requests the following device permissions. Each permission is optional and can be revoked at any time through your device settings.

Permission Why We Ask
Location (When In Use) Show nearby service providers or jobs, set pickup or service addresses, and display locations on the map. Used only while the app is open.
Camera Take profile photos, capture identity-verification selfies, and attach photos to orders or chats.
Photo Library (Read) Select existing photos to attach to orders, messages, or verification documents.
Photo Library (Add) Save receipts, shared files, or other media from the app back to your device gallery when you choose to do so.
Push Notifications Notify you about new orders, incoming offers, chat messages, order status changes, payment updates, and important service announcements. You can disable notifications in your device settings or the app's settings screen at any time.

3. Legal Basis for Processing

We process your personal data based on:

4. How We Use Your Data

5. Data Sharing

5.1 Within the Platform

When you use OkeBoss:

5.2 Third-Party Service Providers

Provider Purpose Data Shared
360dialog WhatsApp & SMS messaging Phone number, message content
Payment processors Transaction processing Payment details, transaction amounts
Cloud hosting providers Data storage and processing All data (encrypted)

5.3 Legal Disclosure

We may disclose your data if required by law, court order, or government request.

6. International Data Transfers

Your data may be transferred to and processed in countries outside Indonesia, including:

We ensure appropriate safeguards are in place for such transfers in compliance with UU PDP requirements.

7. Data Retention

8. Your Rights

Under UU PDP, you have the right to:

To exercise these rights, contact us at [email protected] or use the in-app settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

10. Children's Privacy

OkeBoss is not intended for users under 17 years of age. We do not knowingly collect data from children. If we discover that a child has provided us with personal data, we will delete it immediately.

11. Cookies and Tracking

Our mobile application may use:

You can control these through your device settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of OkeBoss after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
In-app: Settings → Privacy → Contact Us

14. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in Indonesia.